Contact Us
Live chat
Our support team is on live chat 24/7. Open the chat, describe your question and our manager will help.
Write to [email protected] about your account, bonuses, payments, refunds or limits.
Verification
Upload documents in the Verification part of your profile. Checks usually take up to 24 hours, depending on the documents.
When something goes wrong
If a game will not open, restart the page, browser or device first, and contact us if that does not help. If a bonus did not appear, check the promo code and the minimum deposit, then send us a screenshot of the offer and a short description.
VIP support
VIP players have a personal VIP assistant who handles questions and requests in minutes.
Personal data
Questions about your personal data or our privacy policy go to our data protection officer at [email protected].
Complaints
Our support team handles a complaint first. If it is not settled, the complaint goes further inside our company and we keep you informed.